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Closed Interference

Connectivity problems

Timeframe
06.03.2018, 10:30 CET
Affected Customers
CZH4.1
Update #2 - Tuesday, 06. March 2018, 12:29 CET

The defective device has been replaced and connectivity has been restored.

Affected customers will be informed via mail.

Update #1 - Tuesday, 06. March 2018, 10:56 CET

The cause is a defective switch in rack J18. Affected are only customer in the corresponding rack.

The replacement of the defective device is already in progress.

We will inform affected customers directly via mail after work is completed.

Message

We are experiencing connectivity problems in our datacenter ColoZ├╝rich 4.1.

We are investigating the issue and will release additional information as soon as we gain more insides.

We apologize for any inconvenience caused by this problems.