• Email

    Subscribe to our email updates to get notified about incidents and planned maintenance.

  • Twitter

    Follow @nine_ch_status on Twitter.

  • RSS-Feed

    Subscribe to our RSS-Feed.

    Subscribe
  • API

    You can query various information about the current state from our REST-API.

    API Documentation
Archived Interference

Host nvirt031 disturbed

Timeframe
13.08.2019, 12:00 CEST - 14.08.2019, 00:00 CEST
Affected Customers
Managed VServer and Root VServer
Update #2 - Wednesday, 14. August 2019, 00:02 CEST

All affected customer virtual systems running on the faulty host nvirt031 were evacuated, the consistency of the file systems was checked manually, and restores were performed where necessary.

The reason for the failure was a faulty RAID controller, which slowly caused several inconsistencies that made the time-consuming recovery necessary.

We thank you for your patience and apologize for the inconvenience.

Update #1 - Tuesday, 13. August 2019, 18:14 CEST

The partial disruption of our virtualization infrastructure on the host nvirt031 could be reduced thanks to the tireless efforts of our engineers.

The repair of the malfunction could already restore some servers completely and bring them online without any problems.

We apologize for the inconvenience. Further information will follow soon.

Message

Due to a partial disruption of our virtualization infrastructure, some of the VServers on the host nvirt031 may currently not be fully accessible.

The repair of the fault is already in progress and will be carried out by our technicians as quickly as possible.

We apologize for any inconvenience caused. Further information will follow soon.