nine Status

Upcoming Maintenance

[Scheduled] Planned maintenance of the virtualization infrastructure

Virtualization

Mon, 7 Jul 2025

17:03:17 CEST

During our regular maintenance window we are updating a component of our virtualization infrastructure in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

Scheduled for Tue, 22 Jul 2025 00:00 CEST
Expected to take 2 hours

[Scheduled] Planned Object Storage maintenance

General
Virtualization

Mon, 7 Jul 2025

17:18:26 CEST

We will perform a software upgrade on our S3 storage systems in both datacenter locations.

Connection interruptions and momentary service disruptions are to be expected during the maintenance window.

Scheduled for Tue, 29 Jul 2025 00:00 CEST
Expected to take 2 hours

[Scheduled] Multiple planned maintenances of the virtualization infrastructure

Virtualization

Mon, 7 Jul 2025

17:24:22 CEST

We are upgrading some software and firmware components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers or platform services.

Maintenance work will only be performed during the night, the planned time windows are listed below.

29.07.2025 (02:00 - 06:00): ES34 (part 1/4)
29.07.2025 (23:00 - 06:00): ES34 (part 2/4)
30.07.2025 (23:00 - 06:00): ES34 (part 3/4)
31.07.2025 (23:00 - 06:00): ES34 (part 4/4)

Scheduled for Tue, 29 Jul 2025 02:00 CEST
Expected to take 3 days and 4 hours

Previous Incidents

[Complete] Multiple planned maintenances of the virtualization infrastructure

Began: 15 Jul 23:00 CEST Ended: 16 Jul 07:07 CEST Duration: 8 hours and 6 minutes

Virtualization

Mon, 7 Jul 2025

17:00:12 CEST

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers or platform services.

Maintenance work will only be performed during the night, the planned time windows are listed below.

14.07.2025 (23:00 - 06:00): CZ42 and CZ41 (part 1/2)
15.07.2025 (23:00 - 06:00): CZ42 and CZ41 (part 2/2)

Mon, 14 Jul 2025

23:00:46 CEST: The scheduled maintenance is now underway. We'll keep you updated on our progress.

Tue, 15 Jul 2025

03:29:06 CEST: Part one of the maintenances has completed, we will continue with part two as planned tonight at 23:00 CEST.
23:00:48 CEST: The scheduled maintenance is now underway. We'll keep you updated on our progress.

Wed, 16 Jul 2025

07:07:14 CEST: The maintenance is now complete. Thanks for your patience.

Scheduled for Mon, 14 Jul 2025 23:00 CEST
Expected to take 1 day and 7 hours

[Complete] NKE 1.31 Upgrade

Began: 9 Jul 02:02 CEST Ended: 10 Jul 06:00 CEST Duration: 1 day, 3 hours, and 58 minutes

Virtualization

Tue, 17 Jun 2025

14:55:15 CEST: We are going to upgrade all of our Nine Kubernetes Engine (NKE) clusters to version 1.31 during the maintenance windows of July 9th and 10th 2025 starting at 00:00 UTC until 04:00 UTC. Affected customers have been informed via mail.

Wed, 9 Jul 2025

02:02:09 CEST: The scheduled maintenance is now underway. We'll keep you updated on our progress.

Thu, 10 Jul 2025

06:00:09 CEST: The maintenance is now complete. Thanks for your patience.

Scheduled for Wed, 9 Jul 2025 02:00 CEST
Expected to take 1 day and 4 hours

Past notices

No further notices from the past 30 days.