Notice #485269
Recovering

NKE Storage Backend Issues

Began:

We are still seeing recurring issues, but we’ve implemented a workaround to limit impact on customer workloads. Since the issue has reappeared, we are continuing to work with the vendor to implement a permanent fix.

The issue has been resolved, and any pending tasks that could not complete have been worked through. According to our monitoring, everything is back to normal. We will keep a close eye on the situation and will close the status tomorrow morning if it remains stable.

The issue is still ongoing and we are actively working to resolve it with the vendor. For now, we recommend not launching new deployments or updates to existing workloads until further notice.

The problem has been identified and we're working on a fix together with the vendor.

Due to an issue with our hypervisor, we're currently experiencing problems managing PVCs (Persistent Volume Claims) on NKE clusters. Kubernetes based workloads with storage requirements (NKE workloads/Deploio/vClusters/certain managed on-demand services) may be impacted. We've opened a ticket with the vendor and are actively working on a resolution.

  • General
  • Virtualization
  • Managed Kubernetes
  • Network
  • External
  • E-Mail
  • Deploio
Upcoming Maintenance

[Scheduled] Core Router Maintenance ES34

  • Network

During this maintenance period, we will be replacing our existing core routing platform in NTT ES34. This will result in traffic being rerouted multiple times. Thanks to our redundant network design, only BGP transit customers who are directly connected to the core routing platform will experience an outage during maintenance. We will notify these customers directly.

Previous Incidents

[Complete] Planned Object Storage maintenance

Began: Ended: Duration:
  • General
  • Virtualization

We will perform a software upgrade on our S3 storage systems in both datacenter locations.

Connection interruptions and momentary service disruptions are to be expected during the maintenance window.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned maintenance of the NKE files service

Began: Ended: Duration:
  • Virtualization
  • Managed Kubernetes

We will perform a software upgrade on the NKE files service (NFS server) on the ES34 cluster, this affects the Read Write Many (RWX) storage.

Due to restarts of the services, connection interruptions and momentary service disruptions are to be expected. Everything should recover automatically once the services are running again.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Multiple planned maintenances of the virtualization infrastructure

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve its stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers or platform services.

Maintenance work will only be performed during the night, the planned time windows are listed below.

  • 23.02.2026 (23:00 - 06:00): Colozüri CZ41 (part 1/4)
  • 24.02.2026 (23:00 - 06:00): Colozüri CZ41 (part 2/4)
  • 25.02.2026 (23:00 - 06:00): Colozüri CZ41 (part 3/4)
  • 26.02.2026 (23:00 - 06:00): Colozüri CZ41 (part 4/4)

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Part one of the maintenance has completed, we will continue with part two as planned tonight at 23:00 CET.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Planned maintenance completed successfully! Next phase will start as scheduled tonight at 23:00 CET.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Deploio Apps Build Issue

Began: Ended: Duration:
  • Deploio

We have identified an issue affecting new build generation for Deploio Apps and are currently investigating the root cause.

At this time, running applications are not affected. However, new builds are currently failing.

We will share an update as soon as we have more information.

We've now resolved the incident. Thanks for your patience. The incident has been caused by a expired certificate, we adjusted our monitoring accordingly.

No further notices from the past 30 days.