Notice #413083
Investigating

Issues with our email infrastructure

Began:

We are currently experiencing issues with our email infrastructure. Our team is working to resolve the issue.

We apologize for any inconvenience this may cause.

  • General
  • Virtualization
  • MGKE/ GCP
  • Network
  • External
  • E-Mail
Upcoming Maintenance

[Scheduled] Planned emergency maintenance of the virtualization infrastructure (3/3)

  • Virtualization

We found a firmware problem in our virtualization infrastructure, to prevent any issues that might happen because of it, we decided to perform an emergency maintenance as soon as possible.

At the same time, it is required that we upgrade some software components of our virtualization environment. They will improve it's stability and reliability as well as allow for the firmware upgrade.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

[Scheduled] Upgrades of Network Infrastructure Segment CZ42 Root

  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ42 Root


Previous Incidents

[Complete] Planned emergency maintenance of the virtualization infrastructure (2/3)

Began: Ended: Duration:
  • Virtualization

We found a firmware problem in our virtualization infrastructure, to prevent any issues that might happen because of it, we decided to perform an emergency maintenance as soon as possible.

At the same time, it is required that we upgrade some software components of our virtualization environment. They will improve it's stability and reliability as well as allow for the firmware upgrade.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upgrades of Network Infrastructure Segment CZ42 Managed

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ42 Managed

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned emergency maintenance of the virtualization infrastructure (1/3)

Began: Ended: Duration:
  • Virtualization

We found a firmware problem in our virtualization infrastructure, to prevent any issues that might happen because of it, we decided to perform an emergency maintenance as soon as possible.

At the same time, it is required that we upgrade some software components of our virtualization environment. They will improve it's stability and reliability as well as allow for the firmware upgrade.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upgrades of Network Infrastructure Segment CZ41 Root

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Root

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned maintenance of the virtualization infrastructure (3/3)

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned maintenance of the virtualization infrastructure (2/3)

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upgrades of Network Infrastructure Segment CZ41 Managed

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Managed

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Planned maintenance of the virtualization infrastructure (1/3)

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Upgrades of Network Infrastructure Segment ES34 Managed and ES34 Colocation

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: ES34 Managed and ES34 Colocation

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 30 days.