We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Managed

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Root

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ42 Managed

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all systems in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: ES34 Managed and ES34 Colocation

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We are facing the same network issue in the rack cz41/K13 (colozüri) as yesterday. Unfortunately, the restart of the network device last night did not resolve the problem.

We are working on finding the best solution and will post an update as soon as we can provide more details. We thank you for your patience.

We suspect a hardware problem with the switch and decided that we are going to replace the device. We will take all possible precautions to keep the interruptions as short as possible.

A status update will be sent out once the device has been replaced.

We have replaced the faulty switch and the tests showed that everything is working fine. The network connections of the servers in the rack cz41/K13 should now be working as expected.

We'd like to thank you again for your patience.

During our weekly maintenance window, we will reboot one of the switches in the rack CZ41/K13 in our root network segment. This will lead to a connectivity interruption of approximately 30 minutes for all servers in that specific rack.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now completed. Thanks for your patience.

We are currently facing an issue with the network in the rack cz41/K13 (colozüri). We are working at finding the cause and a solution and will post an update as soon as we have more information. We thank you for your patience.

We have resolved the incident with a temporary fix. We will perform an emergency restart of network devices to restore redundancy and permanently fix the issue.

We are currently planning firmware upgrades for this network device type which should further improve the reliability and reduce the risk of issues like this from happening. The upgrades will be installed next month.

Thank you for your patience.

We will perform a software upgrade on our S3 storage systems in both datacenter locations. Connection interruptions and momentary service disruptions are to be expected.

At the same time a component of our virtualization infrastructure will be upgraded. There will be no downtime of the virtual servers but there may be short delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.