All systems are go

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  • General
  • Virtualization
  • MGKE/ GCP
  • Network
  • External
  • E-Mail
Previous Incidents

[Complete] Planned maintenance of the virtualization infrastructure

Began: Ended: Duration:
  • Virtualization

We need to proactively make small changes in our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Outage of Virtualization Node

Began: Ended: Duration:
  • Virtualization

One of our virtualization nodes in ES34 had an outage, which triggered a reboot for some Virtual Servers as well as some NKE and deplo.io instances.

The problem is already solved, and all systems are up and running again.

Further investigations will be done.

We've now resolved the incident. Thanks for your patience.

[Resolved] Email Systems Currently unavailable

Began: Ended: Duration:
  • E-Mail

We are currently experiencing issues with our email infrastructure. Our team is working to resolve the issue.

Our team has identified a hardware issue and an engineer is responding to correct the issue.

We've now resolved the incident. Thanks for your patience.

We are currently experiencing issues with our email infrastructure. Our team is working to resolve the issue.

We've now resolved the incident. Thanks for your patience.

[Complete] Cancelled: Upgrades of Network Infrastructure

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to an interruption in the connectivity of all Root Servers in that segment.

Customers in the relevant segment were also informed directly by e-mail.

  • Impact: Connectivity interruption
  • Duration of downtime: approx. 1h
  • Affected network segment: CZ41 Root

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

[Complete] Cancelled: Upgrades of Network Infrastructure

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all servers in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ42 Managed

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

[Complete] Cancelled: Upgrades of Network Infrastructure

Began: Ended: Duration:
  • Network

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all servers in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Managed

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

No further notices from the past 30 days.