We are currently experiencing issues with our email infrastructure. Our team is working to resolve the issue.

Our team has identified a hardware issue and an engineer is responding to correct the issue.

We've now resolved the incident. Thanks for your patience.

We are currently experiencing issues with our email infrastructure. Our team is working to resolve the issue.

We've now resolved the incident. Thanks for your patience.

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to an interruption in the connectivity of all Root Servers in that segment.

Customers in the relevant segment were also informed directly by e-mail.

• Impact: Connectivity interruption
• Duration of downtime: approx. 1h
• Affected network segment: CZ41 Root

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all servers in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ42 Managed

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to connectivity interruptions of a few seconds up to one hour for all servers in this segment. Affected customers were informed directly about how long they should expect the respective interruption to last.

Affected network segment: CZ41 Managed

We would like to inform you that the announced maintenance on our network infrastructure has been cancelled.

The reason for the cancellation is a bug that has been discovered in the new software for our devices, which needs to be fixed by the manufacturer. The bug does not affect the stability or security of the service. Once we have received and tested a new software version, we will announce new maintenance windows.

We apologize for the inconveniences.

We will upgrade parts of our network infrastructure which also includes rebooting the devices inside the affected network segment. This will lead to downtimes for all devices which are not connected with a redundant setup.

Customers in the relevant segment were also informed directly by e-mail.

• Impact: Connectivity interruption
• Duration of downtime: approx. 1h
• Affected network segment: E-shelter 304 Managed and Colocation

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We experienced network issues in the segment CZ41 Managed. The issue has been resolved, but we are still investigating its cause and impact. Updates will follow.

We apologize for the inconveniences.

The network segment has been stable since the problem occurred. Our analysis gave no concrete indication. We are now checking for the root cause with the manufacturer.

One of our virtualization nodes in CZ 4.1 (nvirt052) had an outage which caused a downtime for eleven Virtual Root Servers. The affected customers will be informed directly.

All systems are up and running again.