We are currently investigating network-related issues that may cause intermittent availability of some services. Our team is looking into it, and we will provide an update as soon as we know more.

Thank you for your patience.

We've identified the cause: an unexpected router restart triggered a failover, leading to intermittent availability. Services are recovering and we're validating that everything is back to normal. We'll confirm once fully resolved.

This incident is resolved. An unexpected router restart triggered a failover, causing intermittent availability. We no longer see any impact and all services are operating normally.

Due to a large volume of malicious traffic targeting parts of the deplo.io infrastructure, some applications are currently unavailable.

Mitigation is in progress. We will post another as soon as the situation changes.

We are continuing to respond to the ongoing malicious traffic targeting deplo.io infrastructure. Active mitigation work remains in progress, and affected applications are still temporarily unavailable.

We are continuing to respond to the ongoing malicious traffic targeting deplo.io infrastructure. Active mitigation work remains in progress. If you're still having issues with your deplo.io app, please reach out to support@nine.ch.

The malicious traffic targeting our infrastructure is ongoing and we are working on various mitigations.

Login to Cockpit is currently affected. Applications and Services may also be intermittently reachable (flapping up and down) while mitigation work continues.

We will post another update as soon as the situation changes.

We have adjusted our mitigations and are monitoring the situation. Things currently appear more stable, and Cockpit login should be working again. The attack is still ongoing, so interruptions remain possible. We will post another update as soon as the situation changes.

Thank you for your patience while we work through this.

All customer applications and services are reachable and operating normally.

Cockpit and Ticketing System may still show temporary limitations until fully recovered. We continue to monitor the situation closely and will provide further update accordingly.

Thank you for your patience, and we apologize for any inconvenience caused.

The issue has been resolved and our network is operating normally. Traffic levels have been stable for a sustained period. We are continuing to monitor the network and are prepared to act immediately if the situation changes. We apologize for any inconvenience caused. Thank you for your patience during the disruption.

We're performing planned maintenance on the traffic-routing layer of deplo.io. During the window, each application may experience a brief interruption (up to a few minutes) as its traffic is moved to the upgraded infrastructure. Connections are restored automatically — no action is required on your side.

Your application URLs, custom domains and TLS certificates remain unchanged.

This maintenance has been cancelled due to the DDoS attack from yesterday. We will move this maintenance a couple of weeks, you will get notified again when we schedule the new maintenance. Thank you for your patience.

We are currently experiencing a network incident that may cause connectivity issues and affect the availability of our services.

We're currently seeing increased traffic on a small number of IP addresses. We're monitoring the situation and will update here with further information.

We've now resolved the incident. Thanks for your patience.

We are currently experiencing a network incident that may cause connectivity issues and affect the availability of our services.

We are investigating the cause and working to resolve the issue. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.

We are currently experiencing connection failures affecting access to our services. We have identified a large volume of malicious traffic saturating our network links and are working on mitigating the issue.

We will post another update when the situation changes.

We have started blocking the malicious traffic and our network is starting to recover. Some users may still see elevated latency or intermittent errors while capacity returns to normal. Our team is actively working to bring the situation fully under control.

The issue has been resolved and our network is operating normally. Traffic levels have been stable for a sustained period.

We are continuing to monitor the network and are prepared to act immediately if the situation changes. Thank you for your patience during the disruption.

We will be performing scheduled maintenance on our CZ41 virtualization environment. No customer impact is expected during this maintenance window.

We appreciate your understanding and will inform you once the maintenance is complete.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

New nodes currently cannot be spawned. Existing nodes are working. Autoscaling nodes, manual scaling nodes and new cluster nodes cannot be created right now.

We've now resolved the incident. Thanks for your patience.

We will be performing scheduled maintenance on our ES34 virtualization environment. No customer impact is expected during this maintenance window.

We appreciate your understanding and will inform you once the maintenance is complete.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

We are looking into the issue. Existing IPs will continue to work.

We've confirmed there is a problem, we're working to resolve it.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

To continuously operate our virtual infrastructure safely, a critical maintenance configuration change needs to be scheduled to apply a mitigation. This affects all Root VServers and CloudVMs with the product type "CloudVM C*" (newer CloudVMs, assignable to projects and which product names like nine-* are not affected).

During this maintenance, all virtual machines need to be stopped, including the virtualization host, and then started again. The individual downtime will be shorter than the scheduled window.

The scheduled maintenance is now underway.

The maintenance is now complete. Thanks for your patience.