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Upcoming Maintenance

[Scheduled] NKE 1.31 Upgrade

  • Virtualization

We are going to upgrade all of our Nine Kubernetes Engine (NKE) clusters to version 1.31 during the maintenance windows of July 9th and 10th 2025 starting at 00:00 UTC until 04:00 UTC. Affected customers have been informed via mail.


Previous Incidents

[Complete] Multiple planned maintenances of the virtualization infrastructure

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers or platform services.

Maintenance work will only be performed during the night, the planned time windows are listed below.

  • 17.06.2025 (23:00 - 06:00): ES34 (part 1/3)
  • 18.06.2025 (23:00 - 06:00): ES34 (part 2/3)
  • 19.06.2025 (23:00 - 06:00): ES34 (part 3/3)
  • 30.06.2025 (23:00 - 06:00): CZ42 and CZ41 (part 1/4)
  • 01.07.2025 (23:00 - 06:00): CZ42 and CZ41 (part 2/4)
  • 02.07.2025 (23:00 - 06:00): CZ42 and CZ41 (part 3/4)
  • 03.07.2025 (23:00 - 06:00): CZ42 and CZ41 (part 4/4)

Due to unforeseen complications during the first part of the upgrades, we decided to postpone the remaining maintenance work for approximately one month.

This will give us time to fix remaining issues, make sure that they should not come up when progressing with the rest of the upgrades and finally it will help keeping the infrastructure stable.

We would like to thank you for your patience.

[Complete] Planned maintenance of the virtualization infrastructure

Began: Ended: Duration:
  • Virtualization

During our regular maintenance window we are updating a component of our virtualization infrastructure in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers but there may be delays in processing changes that are made to virtual machines during the maintenance.

Due to unforeseen complications during the first part of the upgrades, we decided to postpone the remaining maintenance work for approximately one month.

This will give us time to fix remaining issues, make sure that they should not come up when progressing with the rest of the upgrades and finally it will help keeping the infrastructure stable.

We would like to thank you for your patience.

[Complete] Multiple planned maintenances of the virtualization infrastructure

Began: Ended: Duration:
  • Virtualization

We are upgrading some software components of our virtualization environment in order to improve it's stability and reliability.

No service disruptions are expected and there will be no downtime of the virtual servers or platform services.

Maintenance work will only be performed during the night, the planned time windows are listed below.

  • 27.05.2025 (23:00 - 06:00): ES34 (part 1/2)
  • 28.05.2025 (23:00 - 06:00): ES34 (part 2/2)
  • 09.06.2025 (23:00 - 06:00): CZ42 and CZ41 (part 1/2)
  • 10.06.2025 (23:00 - 06:00): CZ42 and CZ41 (part 2/2)

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance took much longer than anticipated but as a result we are able to skip the planned maintenance of tonight: 28.05.2025 (23:00 - 06:00): ES34 (part 2/2).

The next maintenance will be carried out as planned on the 09.06.2025.

Thanks for your patience.

Due to unforeseen complications during the first part of the upgrades, we decided to postpone the remaining maintenance work for approximately one month.

This will give us time to fix remaining issues, make sure that they should not come up when progressing with the rest of the upgrades and finally it will help keeping the infrastructure stable.

We would like to thank you for your patience.

No further notices from the past 30 days.